Booking Flexibility

When can I request a name change?

Name changes are permitted for a fee of £50 per name up to 7 calendar days before departure.

Are name changes possible within 7 days of departure?

No, name changes requested within 7 calendar days are considered a cancellation.

Can I change the name for all guests on the booking?

Yes, name changes are allowed for all guests in the same booking/cabin.

Is it possible to make a free name change?

Minor corrections of up to 2 characters will be processed free of charge, provided the date of birth remains unchanged.

When am I entitled to a free Cruise Move?

One free Cruise Move applies to bookings on Fantastica, Aurea, and Yacht Club experiences within 90 calendar days of the original sail date.

Am I eligible for a free Cruise Move if I booked Bella Experience?

No, Cruise Moves for Bella Experience are chargeable at £50 per person from the first move onwards.

When would I be charged for a Cruise Move if I booked Fantastica, Aurea or Yacht Club Experience?

From the second Cruise Move onwards, a fee of £50 per person applies.

Can I request a Cruise Move for a new cruise more than 90 days from the original departure date?

Yes, but the Cruise Move will be chargeable at £50 per person.

What is the deadline for processing a Cruise Move?

Cruise Moves must be requested no later than 30 calendar days before the original departure date.

What if the price of the new cruise is different?

If the price of the new holiday package is higher than the original, the difference in price and insurance premium will be borne by the passenger.
If the price is lower, no reimbursement will be due.

Can I cancel my cruise after a Cruise Move?

Yes, cancellations are permitted, but fees will apply based on the original holiday package departure date.

Can I request a Cruise Move for a World Cruise?

Cruise Moves are permitted only from one World Cruise to another. This will result in the loss of the non-refundable deposit equal to 15% of the package price.

How many Cruise Moves can be performed?

Unlimited Cruise Moves are allowed to be performed.

Are there any area restrictions for Cruise Moves?

No restrictions apply, except for World Cruise.