FAQ - CHILDREN & TEENS
Will the Kids Club be open in the next months? And what kind of kids’ activities will be available?
Our Kids Club and family activities will welcome kids and parents in a healthy and safe environment fun and enjoyable experience.
New measures include reduced capacity, a streamlined registration process, contactless temperature check and hand sanitizer provided upon entry. We're adding new exciting activities and family game shows that will be available for booking up to one day in advance. Toys and water will be provided by our staff, while we'll keep out personal belongings as an additional safety measure.
New measures include reduced capacity, a streamlined registration process, contactless temperature check and hand sanitizer provided upon entry. We're adding new exciting activities and family game shows that will be available for booking up to one day in advance. Toys and water will be provided by our staff, while we'll keep out personal belongings as an additional safety measure.
What can babies and small children eat on board?
All children on board our ships can enjoy delicious, nutritious dishes and varied, fun main courses. Our huge menu selection is designed according to children's tastes as well as their nutritional needs.
What kind of on board entertainment is available for the younger guests?
There are ad-hoc programmes designed for every age group, as well as sports competitions, contests, quizzes, treasure hunts, and games in the swimming pool. A fully-equipped games room is also available with a vast selection of toys selected according to the needs of each age group. These range from board games, draughts, chess, stencils, art, blackboards, modelling clay, colouring, group games and much more.
Can children register in the MSC Voyagers Club?
Yes, MSC Voyagers Club membership is open to all ages. However, if you are under 18, subscription can only be completed by a parent or legal guardian.
The following information is required: name, last name and date of birth. Email is optional.
The following information is required: name, last name and date of birth. Email is optional.
Is it possible to leave children on board while parents disembark for an excursion?
Yes, provided that the miniclub staff is notified one day prior to the excursion.
Is there a special pricing for children on shore excursion?
Yes.
- Babys and Infants aged 2 and younger will be carried free of charge
- Children between the ages of 3 to 13 years have a reduced price up to 30% vs adult price
- Babys and Infants aged 2 and younger will be carried free of charge
- Children between the ages of 3 to 13 years have a reduced price up to 30% vs adult price
How can I subscribe my children to the Kids’ clubs?
You can register your children for the Kids’ Clubs on board or filll in the online form before boarding. Once on board just bring us the printed form, along with your Cruise Card and those of your children.
Do you have special security for children?
Every child is issued with an MSC ID wristband during embarkation. This wristband must be worn at all times during the cruise for security. On board MSC Meraviglia, MSC Seaside, MSC Seaview, MSC Bellissima and MSC Grandiosa, we offer Digital wristbands (for a fee), allowing you to see exactly where your little ones are at all times.
Do you have medical services for children?
Every ship in the MSC Cruises fleet has a well-equipped modern Medical Centre on board. The Medical Centre is staffed by fully-qualified personnel, and benefits from 24/7 specialist paediatric telemedicine support. Over-the-counter medicines can be purchased on board.
What about help warming infant milk formulas and baby foods?
All our restaurants and 24-hour Cabin Service are ready and happy to help, ensuring you can feed your baby swiftly on demand, for their and your own comfort.
Do you provide any equipment for parents with young children?
We do everything we can to make life easier and as comfortable as possible for all our guests. Partnering with world-leader Chicco, we provide a limited quantity of beautifully-designed bottle warmers, strollers and many other items on board for your combined comfort and convenience. Among the shops on board, you’ll find a Chicco corner with a selection of great products for babies and toddlers, including nappies.
Also a limited number of cots and highchairs are available on board, although please be prepared for increased demand for these during the high season. Please be sure that the travel agency sends your request for these items at the time of booking via e-mail.
Also a limited number of cots and highchairs are available on board, although please be prepared for increased demand for these during the high season. Please be sure that the travel agency sends your request for these items at the time of booking via e-mail.
How can we celebrate my child’s birthday while onboard?
If you’re celebrating your child’s birthday during your cruise, you can make it even more fun by ordering a special Doremi cake. Just contact the Reception - Guest Service or the Maître d’hôtel for details.
What are my main duties as a parent / legal guardian with a minor on board?
Minors onboard must be supervised by a parent or a legal guardian at all times and are welcome at the activities onboard or at shore excursions, provided that a parent or legal guardian is present. Guests under the age of 18 are prohibited from disembarking the ship unless accompanied by a legal guardian or an adult duly authorised from the legal guardian to accompany the minor, by virtue of an official consent of the latter. Children cannot remain onboard if their parents or legal guardian go ashore, unless expressly authorized by the onboard staff.
Do you have a cashless payment system for children on board?
Using their cruise card, minors can purchase soft drinks, video games, the Fun Pass, souvenirs, and print and digital photos. By setting a spending limit on their account you don’t have to worry about them overspending. You can manage your child’s onboard account at Reception - Guest Services. If you choose not to set a spending limit you authorize all purchases made by your child onboard.
What about swimming pool hygiene and safety?
We have clear and simple rules to ensure pool safety. Babies in nappies are not allowed in the water and children under 16 must be accompanied by an adult. Swimming caps are optional, but flip-flops should be worn around the pool (and can be purchased in the shops on board).
