FAQ - Children & teens

Minors Policy

What is the Minors Policy? 

The Minors Policy protects the safety and well-being of all passengers on board. ‘Minor’ refers to any person under the age of 18 (on cruises that do not include a port in the USA) or 21 (on voyages that do include a port in the USA). We have recently updated our Minors Policy, effective July 1st, 2024.

Infants under ONE year OLD

What is the policy for infants one year old and younger?

Infants under one are welcome on board, except for cruises lasting 11 nights or longer. For these longer cruises, infants must already be one by embarkation day.

Why can't infants under one travel on cruises lasting 11 nights or longer? 

This policy is due to long cruises often having multiple days at sea, which can impede our ability to provide urgent medical care for infants.

What if I have booked two seven-night cruises? Does the age requirement for infants under one apply?  

No, the age requirement does not apply in this case, as these are considered two separate sailings.

What happens if a new booking does not comply with the policy?

You will be offered a Free Cruise Move with new pricing or the booking will be cancelled according to the standard cancellation policy.

Children under 18 - 21 YEARS OLD

Are guests under 18 permitted to travel without adult supervision? 

MSC Cruises does not permit minors to occupy a cabin without the presence of at least one adult. For sailings within the US, guests aged 18-20 can be accommodated in a cabin alone, provided they are traveling with a guest aged 21 or older.

Who is considered an adult?

To be considered an adult, passengers must be 18 or 21 years old at the time of embarkation, depending on the itinerary.

Is there an exception?  

Yes, an exception applies for minors under 18 traveling with one parent or legal guardian, provided the following conditions are met:

 

  • The parent/legal guardian must specifically request at the time of booking that the minors be assigned a cabin without an adult and sign a liability waiver, which must be submitted to the Contact Centre.
  • The parent/guardian is traveling with 2 to 5 minors.
  • The cabin is occupied by either one minor aged 12 or older, or two minors, with the eldest at least 12 and the youngest at least 8.
  • No more than two minors may occupy a cabin without an adult. 

For MSC Lirica, Musica, and Fantasia class ships:

  • Parent/guardian and minors must stay in connecting cabins, and the balcony of the minors' cabin will be locked.

For all other MSC ships:

  • The parent or legal guardian and the minor(s) shall be accommodated in connecting cabins with the minor cabin’s balcony being locked or in interior adjacent cabins**.
  • The parent or legal guardian shall be required to purchase a bracelet to have access to the cabin occupied by the minor(s) at any time during the cruise.

What is the definition of ‘adjacent cabins’?

‘Adjacent cabins’ is defined as two cabins, at least one without a balcony, which have no more than 3 cabins between them, and that pertain to the same assembly station and corridor.

What is the definition of ‘connecting cabins’? 

‘Connecting cabins’ is defined as to cabins that are connected by an internal door.

Where can I find a liability waiver? 

You can download a liability waiver here. Please ensure the waiver is signed by the parents or legal guardian of the minors. The waiver must be submitted to your travel agent for bookings made in Travel Agency and to MSC if you booked your cruise through our Contact Center or website. A signed copy must be brought at embarkation.

How are the ages of minors verified? 

The ages will be verified through official documents provided during embarkation.

Who manages the restrictions mentioned above?

All restrictions mentioned above are handled directly through the Contact Center.

Can guests under 21 travel alone in the US?  

Travellers of all nationalities must be at least 21 to travel alone on cruises embarking in the US or travelling to the US. They must have turned 21 by the time they enter a U.S. port. Guests aged under 21 must travel accompanied by their parents or a legal guardian. Otherwise, a signed authorization letter from the absent parent must be provided when booking, along with the name of a chaperon or a designated individual in charge of the minor

Can guests aged 18-20 stay in a cabin alone? 

Yes, guests aged 18-20 may stay in a cabin alone if they are traveling with someone aged 21 or older, without any additional requirements.

Will I be advised regarding their their bookings not compliant with the policy?  

Yes, MSC Cruises will contact guests with confirmed bookings. Guests be offered the following options:


  • Free Cruise Move to sailings with ports outside the US.
  • Free Cruise Move to another (later) available date (on available sailings at the time of the Cruise Move) if, for this new sailing, the guests will be 21.
  • Or our Standard Cancellation Policy will apply.

What happens if a new booking does not comply with the policy for US guests under 21? 

The guest will be offered a Free Cruise Move with new pricing or the booking will be cancelled according to the standard cancellation policy.

FAQ - CHILDREN & TEENS

Will the Kids Club be open in the  next months? And what kind of kids’ activities will be available?

Our Kids Club and family activities will welcome kids and parents in a healthy and safe environment fun and enjoyable experience.

New measures include reduced capacity, a streamlined registration process, contactless temperature check and hand sanitizer provided upon entry. We're adding new exciting activities and family game shows that will be available for booking up to one day in advance. Toys and water will be provided by our staff, while we'll keep out personal belongings as an additional safety measure.

What can babies and small children eat on board?

All children on board our ships can enjoy delicious, nutritious dishes and varied, fun main courses. Our huge menu selection is designed according to children's tastes as well as their nutritional needs.

What kind of on board entertainment is available for the younger guests?

There are ad-hoc programmes designed for every age group, as well as sports competitions, contests, quizzes, treasure hunts, and games in the swimming pool. A fully-equipped games room is also available with a vast selection of toys selected according to the needs of each age group. These range from board games, draughts, chess, stencils, art, blackboards, modelling clay, colouring, group games and much more.

Are the children's activities provided at an additional cost?

No, the activities are free.

Can children register in the MSC Voyagers Club?

Yes, MSC Voyagers Club membership is open to all ages. However, if you are under 18, subscription can only be completed by a parent or legal guardian.
The following information is required: name, last name and date of birth. Email is optional.

Is it possible to leave children on board while parents disembark for an excursion?

Yes, provided that the miniclub staff is notified one day prior to the excursion.

 

Is there a special pricing for children on shore excursion?

Yes.
- Babys and Infants aged 2 and younger will be carried free of charge
- Children between the ages of 3 to 13 years have a reduced price up to 30% vs adult price
 

How can I subscribe my children to the Kids’ clubs?

You can register your children for the Kids’ Clubs on board or filll in the online form before boarding. Once on board just bring us the printed form, along with your Cruise Card and those of your children.

Do you have special security for children?

Every child is issued with an MSC ID wristband during embarkation. This wristband must be worn at all times during the cruise for security. On board MSC Meraviglia, MSC Seaside, MSC Seaview, MSC Bellissima and MSC Grandiosa, we offer Digital wristbands (for a fee), allowing you to see exactly where your little ones are at all times.

Do you have medical services for children?

Every ship in the MSC Cruises fleet has a well-equipped modern Medical Centre on board. The Medical Centre is staffed by fully-qualified personnel, and benefits from 24/7 specialist paediatric telemedicine support. Over-the-counter medicines can be purchased on board.

What about help warming infant milk formulas and baby foods?

All our restaurants and 24-hour Cabin Service are ready and happy to help, ensuring you can feed your baby swiftly on demand, for their and your own comfort.

Do you provide any equipment for parents with young children? 

We do everything we can to make life easier and as comfortable as possible for all our guests. Partnering with world-leader Chicco, we provide a limited quantity of beautifully-designed bottle warmers, strollers and many other items on board for your combined comfort and convenience. Among the shops on board, you’ll find a Chicco corner with a selection of great products for babies and toddlers, including nappies.
Also a limited number of cots and highchairs are available on board, although please be prepared for increased demand for these during the high season. Please be sure that the travel agency sends your request for these items at the time of booking via e-mail.

How can we celebrate my child’s birthday while onboard?

If you’re celebrating your child’s birthday during your cruise, you can make it even more fun by ordering a special Doremi cake. Just contact the Reception - Guest Service or the Maître d’hôtel for details.

What are my main duties as a parent / legal guardian with a minor on board?

Minors onboard must be supervised by a parent or a legal guardian at all times and are welcome at the activities onboard or at shore excursions, provided that a parent or legal guardian is present. Guests under the age of 18 are prohibited from disembarking the ship unless accompanied by a legal guardian or an adult duly authorised from the legal guardian to accompany the minor, by virtue of an official consent of the latter. Children cannot remain onboard if their parents or legal guardian go ashore, unless expressly authorized by the onboard staff.

Do you have a cashless payment system for children on board? 

Using their cruise card, minors can purchase soft drinks, video games, the Fun Pass, souvenirs, and print and digital photos. By setting a spending limit on their account you don’t have to worry about them overspending. You can manage your child’s onboard account at Reception - Guest Services. If you choose not to set a spending limit you authorize all purchases made by your child onboard.

What about swimming pool hygiene and safety? 

We have clear and simple rules to ensure pool safety. Babies in nappies are not allowed in the water and children under 16 must be accompanied by an adult. Swimming caps are optional, but flip-flops should be worn around the pool (and can be purchased in the shops on board).