Frequently Asked Questions

Excursion programs are designed to cater to every MSC guest, satisfying their tastes and preferences. A variety of itineraries are proposed for each location including cultural attractions and sightseeing, shopping opportunities and trips to local beaches. Passengers can really get a feel for the day’s destination in just a few hours and come away with some great new vacation memories.

The MSC Cruises catalogue contains detailed information about each excursion. When you reserve a cruise, you will receive detailed information regarding excursion times, prices and itineraries by selecting choices that relate to your personal tastes. Once onboard, guests will also find an informative brochure in their cabin. Finally, the Tour Manager and staff are also on hand to provide information and advice.

Children under 14 years of age receive a 30% discount on the price of excursions. MSC Club Members enjoy a 5% discount.

There are special offers for children staying in the same cabin with two adults. Registration fees, insurance, flights and transfer costs are not included and must be paid individually. Please contact your Tavel Agent for more information.

Yes, a limited number of cots and highchairs are available onboard, although please be prepared for more demand for these during the high season. Please be sure that the travel agency faxes your request for these items when you book your cruise.

All children onboard our MSC cruise ships can enjoy tasty, creative dishes as well as varied and entertaining main courses. Our vast menu selection is designed to meet children's tastes as well as their nutritional needs. Vegetable purees or soups, baby food, and/or fresh fruit shakes can be made available for younger guests by making a special request with the head steward.

Yes, provided that the activity coordinators are notified at least one day in advance.

A highly qualified staff is responsible for entertaining younger guests to ensure that their cruise holiday is just as memorable as any adults’. There are ad-hoc programs designed for every age group, as well as sporting competitions, contests, quizzes, treasure hunts, and water games in the swimming pool. A fully-equipped games room is also available with a vast selection of toys selected according to the needs of each age group; these range from board games, draughts, chess, stencil, art, blackboards, modeling clay, coloring, group games and much more.

No, the activities are complimentary. MSC Cruises has designed a full program of fun activities and games for children of every age, with a Mini Club for children aged from 3 to 9, the Juniors Club for children from 9 to 13 years and the Teenagers Club for those aged 13 and over.

Yes, but please note that advantages and discounts begin at age 14.

MSC Cruises ships are fully equipped with shopping centers where you can find everything from alcohols and tobacco, to beauty products, clothing, lingerie, accessories, shoes, gadgets, souvenirs, MSC licensed items, and jewellery. Whether you’ve left an essential item at home, wish to indulge in a spot of onboard shopping or treat a loved one to an unexpected gift, you are sure to find everything you need in our boutiques.

Opening times are listed in the program sheet which is delivered to your cabin each day. Shops are normally open whilst cruising and during the daytime hours, offering total convenience and peace of mind for guests.

All onboard purchases are made with a dedicated cruise card so there is no need to carry cash or credit cards. Upon embarking, we advise passengers to leave a credit card imprint in order to immediately settle the bill at the end of the cruise. However, guests can also choose to leave a cash deposit of which any unused funds will be reimbursed after reviewing the statement prior to disembarking at the end of the cruise. In either case, guests will receive a detailed statement against which they can verify all charges.

No - in fact, due to the special operating environment that regulates the maritime sector, many products (alcohol, tobacco, etc.) can be sold duty free, just like in airports, so you can enjoy a discount of up to 30% off usual retail prices on land.

The MSC Cruises fleet has an artistic playbill that is extremely varied. Diverse performances are programmed for each evening: international musicals, classic and modern songs, dance, mime acts, magicians and jugglers all entertain passengers. The evening performance is announced in the daily onboard program which is delivered to the cabins.

Performance attendance is free for passengers on all ships and for all onboard performances.

MSC Cruises built large theatres on their ships to ensure that each spectator has a comfortable, ‘front row’ quality seat. Guests can attend one of the two nightly seating plans, which are identical to the restaurant service seating plans. The performances are repeated twice each evening between 8:30 pm and 11:00 pm, and as such, there is always a place for everyone.

Although art has a universal language, the performances are designed with the nationality and preferences of the passengers in mind. The evening entertainment is conducted by a multilingual host who introduces the upcoming numbers in Italian, English, French, German and Spanish. Passengers can share in applauding the quality onstage performances ranging from a tenor performing moving arias from Verde to an English-speaking magician or a Brazilian dancer.

Each guest is allowed up to 100k of luggage. We advise guests to bring everything they normally like to wear, whilst taking into account the type of cruise and the season of travel. For example, in the Mediterranean during the summer, a coat is certainly not necessary, although a light jacket will prove useful. Those travelling to the North Pole should bring wool sweaters and gloves. As travelling by cruise liner is one of the most glamorous ways to see the world, no suitcase would be complete without at least one elegant outfit!

Around the pool or in the gym area, a swim suit, sarong, sandals or flip flops and sporting attire are perfectly fine. On the outdoor bridges, caps and sunglasses are extremely useful. We recommend wearing comfortable shoes for the land excursions. Additionally, when visiting museums and cultural locations, it is best to avoid short-shorts and to bring along a scarf or sweater to cover bare shoulders.

The evening dress indications are clearly outlined in the daily program which is delivered to the cabin the day before. A glance at the program will help you establish whether the evening requires a dark, formal outfit or more casual attire.

All indoor areas are air-conditioned. Therefore, when passing through the different halls, we advise that you wear a scarf or light sweater in order to avoid any sudden temperature changes.